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From the menu, select File | Manage PRTG Server Connections.From the Windows Start Menu, open the PRTG Enterprise Console application.Step 1: Viewing the Enterprise Console Settings If you can still log in to the PRTG Web Interface but get this error message using the Enterprise Console, the most common matter is non-matching settings of Web Server and Enterprise Console. If you open the PRTG Enterprise Console and see a 'socket error number 10061', this means that your Enterprise Console was not able to connect to the PRTG Web Server running on the PRTG Core Server.

In order to retrieve this data, the Enterprise Console must establish a connection to the PRTG Web Server. The Enterprise Console is a native Windows application and one of the interfaces that you can use to change settings and review monitoring data of your PRTG setup.

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We strongly recommend that you switch to PRTG Desktop, our new alternative interface that you can use to connect to multiple PRTG servers to manage your entire network.įor information on how to uninstall the EC, see How to uninstall the PRTG Enterprise Console from the PRTG Server. As of PRTG 19.4.54, the EC installer is removed from PRTG.

Important notice: The Enterprise Console (EC) is unsupported and deprecated as of PRTG 19.4.53. This article applies to PRTG Network Monitor 14 or later Solving Connection Refused Socket Error # 10061 in the Enterprise Console